Cancellation & Refund Policy

Axera sul styles concepts values fairness and transparency in all transactions. This policy explains how cancellations and refunds are handled to ensure clarity for our customers.

Order Cancellation

Orders may only be cancelled within a limited time after placement, provided processing has not already begun. Once an order has been prepared or dispatched, cancellation may no longer be possible. Customers are encouraged to contact us immediately if they wish to cancel an order.

Refund Eligibility

Refunds are only applicable in cases where items are delivered damaged, defective, or incorrect. Requests must be made within a reasonable timeframe after delivery, along with clear evidence to support the claim.

Refund Process

Approved refunds are processed using the original payment method. Processing times may vary depending on the payment provider, but Axera sul styles concepts ensures that all approved refunds are handled promptly and professionally.

Non Refundable Items

Certain items, such as customized or specially ordered products, may not be eligible for refunds unless there is a clear fault attributable to Axera sul styles concepts.

Contact for Disputes

All cancellation, refund, or dispute related concerns should be directed to Axera sul styles concepts using the contact information below. We are committed to resolving issues respectfully and efficiently.

Email: [email protected]
Phone: 08173168634
Address: Plot K, Blue Berry Avenue, Oke Ira, Ajah, Nigeria